Closed captioning services convert audio information from live or recorded broadcasts into text. Devices then display this text to users alongside the video or audio, making it possible for hard-of-hearing and deaf viewers to access visual media. The benefits of this process go beyond this, though. For instance, closed captioning services for Zoom can help draw more attention to your content by making it more accessible to a broader audience. Captions can also be beneficial in places where noise would disrupt, like libraries and busy offices.