Case Study

To succeed, global businesses must reach out to clients in different regions and communicate their message well in various languages. This is impossible without seasoned translation experts. Hiring such talent can become a problem for businesses that aim to thrive in the global market. Instead of hiring new employees, Testimonial Hero decided to outsource these services.

"We researched the market to see the available options, and GoTranscript stood out with an impressive list of supported languages," says Katia P, Director of Client Experience at Testimonial Hero. "We looked into other services as well, but either their transcription services were not so great, or they didn't cover the languages we needed."

Thanks to GoTranscript's dedication to quality and accuracy, Testimonial Hero can count on high-quality translations at a fraction of the cost of an in-house translation team. "We can now create videos anywhere around the world," says Katia P. "Seamless client experience was also impacted in a positive manner, and this is also critical for any thriving business."

At the moment, Testimonial Hero uses GoTranscript's transcription service for about 20 hours of content per year, with additional five hours of captions and subtitles. The company looks forward to expanding its services to other types of content with GoTranscript as a reliable transcription, translation, subtitling, and captioning partner.