Phone Transcription Services

All of our translators/transcribers sign a Confidentiality Agreement. We respect our clients privacy; therefore, we give clients the option to personally remove completed transcriptions from our database. The data is completely removed from the computers of our translators/transcribers as well.

Yes. For the moment, the available languages are: English, Arabic, Bosnian, Catalan, Chinese, Croatian, Dutch, Filipino, French, German, Hebrew, Indonesian, Italian, Japanese, Korean, Lithuanian, Persian, Portuguese, Russian, Serbian, Spanish, Swahili, Swedish, Turkish, Vietnamese.

Never. Speech-to-text programs can't achieve the quality our professional transcriptionists can.

The majority of our transcriptionists are based in the United Kingdom or United States and are native English speakers.

Yes. We love our customers! To show our appreciation for your patronage, we offer a Customer Loyalty Program. It's our way of thanking you. You can get the lowest prices around and enjoy special discounts just by continuing to use our services.
For our loyal customers, the price per audio minute can be as low as $0.84.
5% OFF for 2500+ uploaded minutes*
10% OFF for 5250+ uploaded minutes*
15% OFF for 10000+ uploaded minutes*
*Uploaded minutes calculated for all orders.

Low-quality audio has one or more of the following:
• Speakers talking over each other
• Interruptions
• Background noise
• A low-quality microphone
• A microphone that's far from the speaker(s)
We add $0.20 a minute for these more complex transcriptions and assign them to our more experienced Pro Transcribers to guarantee quality results.
Also, most of our English-language transcribers are based in the U.S. and U.K. An ESL speaker can be hard to decipher, as can even a thick Australian or South African accent. Please use this Pro Transcriber option for:
• Speaker(s) with a heavy accent
• Two or more different accents
Please be sure to click the 'Yes' radio button next to the 'Low-quality audio / Heavy accent' option on your order form. Choosing this option ahead of time ensures that you receive your completed file as quickly as possible.

It's the process of turning recorded audio into text. A transcriber listens to a recording or an audio track from a video and turns it into a formatted text document. The transcription is produced in the same language as the recording and stays true to the recorded speech and sound events. While stutters and false starts are omitted (except in full verbatim transcription), we do not summarize, paraphrase, or correct any grammar errors the speakers make.

We're unable to retrieve files if a website requires a password, a manual download, or other types of human interaction with the host. You can submit YouTube, Dropbox, Google Drive, Vimeo, Dailymotion, Facebook, Instagram, SoundCloud, BluCloud, Twitter, WeTransfer, Wistia, Zoom links. You can use other services as long as the URL leads to the file itself. If you're not sure if the URL leads directly to your file, all you need to do is try it out. Click the PASTE URL button, copy your link, and click ADD. If our system can't fetch your file, you'll get a notification.

Not by default. GoTranscript accepts a wide range of audio and video formats. We transcode those files to MP3 before our transcriptionists start working on them. They handle the audio portion of your material, but you can leave a note or get in touch with us if you need the video content transcribed.

The most significant influence on turnaround time is the audio quality of your recording. In most cases, challenging audio takes more time to transcribe. Things like heavy accents, lots of background noise, and highly technical content that requires lots of research usually take longer to transcribe than clear audio. Length of the recording also plays a factor here, and long files generally take more time.

The quality of your recording directly impacts the final transcript quality. For high-quality transcripts, clear audio with adequate volume and minimum background noise is a must. Here are a few simple tips you can follow to make sure your audio recording quality is top-notch!

Transcription is the process of converting spoken or recorded audio into written text. It works by having a trained transcriber listen to the audio, type out what is being said, and then proofread and edit the text to ensure accuracy.

The average turnaround time for transcription services can vary depending on the provider, but it typically ranges from 24 hours to a few days.

Clients can receive their transcripts via email or through the GoTranscript website, where they can be downloaded in a variety of file formats.

We accept all standard audio file formats, including MP3, WAV, and AIFF.

Our transcriptionists are trained to handle different accents and dialects and can accurately transcribe phone recordings with diverse speakers.

We accept payment through credit card, PayPal, and bank transfer.